RUN! DON'T THINK TWICE!!!!!
They will ask for the money for the dog shipping, then send a second email later asking for almost triple to get "refundable" insurance and a non-dilapidated crate. There are no dogs. The flight information they sent me had already departed and they weren't even careful enough to change those fake details. While the URL appears to be a very active company with a storefront and photos, etc.
there is no street address and phone number - they have been out of business for years. This company name has now been usurped by a group of hoodlums from Chicago, Maryland, Pennsylvania, and Cameroon, Africa! They are a SCAM that demands money transfer only (no credit card or Paypal, which would be covered for fraud). They will take your money and run.
There are no dogs. There is no service. And they are JERKS. After I busted them for the scam, they continued to post the same ad again, looking for new victims.
RUN, RUN, RUN. If you deal with them, alert authorities (FBI, FTC, Consumer Fraud divisions in your state and theirs, police departments, Embassy in Africa, etc.) All of them have information already on this scam and I'm sure would appreciate additional details.
Review about: Pet Airways Dog Transportation Service.
Reason of review: fraud - never shipped the product.
Monetary Loss: $800.
Preferred solution: Full refund.